PAYMENT OPTIONS AND FEES
Please, note:
- Fees are due at the beginning or after each session
- A receipt can be provided upon request at each session
- For clients outside of Vancouver, BC, sessions can be provided through Zoom Telehealth (scroll down for different device download options)
You can pay by:
- cash (in-person session)
- Interac e-transfer to Mind your Brain: For information on how to complete e-transfers, see Interac e transfer official site (Information your need to provide payment through e transfer– Name: Mind your Brain, email: heike@mindyourbrain.ca, or mobile phone: 604-802-7291)
- credit card
- PayPal (I can send an invoice via PayPal, which you can pay by credit card)
Session Cost – 1 : 1 Telehealth sessions
- 50- minute Zoom Telehealth session:
$140.00 (plus GST) - 80- minute Zoom Telehealth session: $ 210,- (plus GST)
Session Cost – couple Telehealth sessions (couple sessions can be utilized to receive education and counselling to address communication challenges and understand each other better, for example when one partner has suffered a brain injury or received a diagnosis that impacts thinking functions, these types of sessions do not constitute marriage counselling, but rather educational sessions to address communication difficulties arising from medical difficulties)
- 50- minute Zoom Telehealth session: $165.00 (plus GST)
- 80- minute Zoom Telehealth session: $ 247.50 (plus GST)
Cost for Letters, Forms, & Clinical Service including Legal Services (as set out in the downloadable FEE schedule):
Insurance coverage
Unfortunately, counselling fees are not covered under the BC Medical Services Plan. Therefore, as a private clinic, clients are responsible for their fees.
However, many health benefits plans do include counselling coverage that reimburses you for visits to a Registered Clinical Counsellor (RCC). Thus, you may be able to receive full or partial coverage through one or more of the following providers: extended health benefits, private insurance, ICBC, and the Crime Victim Assistance program. Please, contact your plan directly in order to determine your coverage.
Cancelling and Rescheduling Appointments
I understand that sometimes you need to change your schedule.
For Telehealth sessions, I kindly ask that you give me 24 hours cancellation notice if you must change or cancel an appointment to avoid cancellation fees. If notice is given within 24 hours, 50% of session fees will be charged.
For in-person sessions, I kindly ask that you give me 48 hours cancellation notice if you must change or cancel an appointment to avoid cancellation fees. If notice is given within 48 hours, 50% of session fees will be charged.
If no notice is given, the full session price will be charged. Such notification can be provided by telephone or e-mail for rescheduling or cancellation to avoid hourly cost. ICBC does not cover cancellation costs.
I can give you and your family hope by providing you with the emotional as well as practical support you need to reach your optimal level of functioning and lead a productive life. I’d love to hear from you. So, please, e-mail me to set up a free 15-20 minute phone consultation during which we can explore how I can help you.
