Heike A. Dumke– RCC (Registered Clinical Counsellor); RRP (Registered Rehabilitation Professional)
Email: mindyourbrain1@gmail.com
Phone: While email is the best way to reach me initially if you prefer you can text or call me at (604) 802-7291. Please leave a message if I do not answer, as I may be busy with another client.
Office closures: The office will be closed between May 4, 2023, and May 21, 2023
Hours of operation for online services via ZOOM:
Suite 915- 1125 Howe Street, Vancouver, BC V6Z 2K8 (this address does not include a mail box- please, email any correspondence to mindyourbrain1@gmail.com)
- Mondays: 1.00 pm- 5.00 pm
- Tuesday: 9.00am- 5.00pm
- Wednesday: by appointment via email only
- Thursday: by appointment via email only
Hours of operation for in-person appointments West Broadway office:
Suite 400- 601 West Broadway, Vancouver, BC V5Z 4C2 (this address does not include a mail box- please, email any correspondence to mindyourbrain1@gmail.com)
- by appointment only (please, be aware that in-person services are only held Wednesday or Thursday evenings)
Please, note that appointments at the W Broadway office can only be made through emailing me directly: mindyourbrain1@gmail.com
- Information on Session costs can be found here
Cancelling and Rescheduling Appointments
I understand that sometimes you need to change your schedule.
For Telehealth sessions, I kindly ask that you give me 24 hours cancellation notice if you must change or cancel an appointment to avoid cancellation fees. If notice is given within 24 hours, 50% of session fees will be charged.
For in-person sessions, I kindly ask that you give me 48 hours cancellation notice if you must change or cancel an appointment to avoid cancellation fees. If notice is given within 48 hours, 50% of session fees will be charged.
If no notice is given, the full session price will be charged. Such notification can be provided by telephone or e-mail for rescheduling or cancellation to avoid hourly costs.
Telephone No.16048027291
