Appointments and Contact

Appointments and Contact

Heike A. Dumke– RCC (Registered Clinical Counsellor); RRP (Registered Rehabilitation Professional)

Email:     mindyourbrain1@gmail.com

Phone:     While email is the best way to reach me initially if you prefer you can text or call me at (604) 802-7291.  Please leave a message if I do not answer, as I may be busy with another client.

Office closures: December 10, 2024- January 4, 2025

Hours of operation for online services via ZOOM:

  • Mondays:               1.00 pm- 5.00 pm
  • Tuesday:                 9.00am- 5.00pm
  • Wednesday:           by appointment via email only
  • Thursday:               by appointment via email only

        Book an Appointment

Hours of operation for in-person appointments West Broadway office: 
Suite 400- 601 West Broadway, Vancouver, BC V5Z 4C2

  • by appointment only (please, be aware that in-person services are only evenings)

Please, note that appointments at the W Broadway office can only be made by emailing me directly:  mindyourbrain1@gmail.com

  • Information on Session costs can be found here

Cancelling and Rescheduling Appointments

I understand that sometimes you need to change your schedule.

For Telehealth sessionsI kindly ask that you give me 24 hours cancellation notice if you must change or cancel an appointment to avoid cancellation fees.  If notice is given within 24 hours, 50% of session fees will be charged.

For in-person sessions, I kindly ask that you give me 48 hours cancellation notice if you must change or cancel an appointment to avoid cancellation fees.  If notice is given within 48 hours, 50% of session fees will be charged. 

If no notice is given, the full session price will be charged.   Such notification can be provided by telephone or e-mail for rescheduling or cancellation to avoid hourly costs.

Summary
Provider Name

Mind your Brain,

400-601 West Broadway,BC-V5C 4C2 ,
Telephone No.16048027291
Area
British Columbia and Yukon
Description
You can make an appointment by clicking on the ‘Appointment’ button, or by e-mailing me directly